Automate your customer service with smarter AI-powered O-Chat

O-Chat is an automated tool that offers a broad range of methodologies to create an interactive interface to address customer queries. Streamline various repetitive tasks with tech-rich O-Chat.

  • Instantly understands the intention of customer conversation
  • Increases your customer engagement
  • Monitors consumer data to gain insights
  • Monitors consumer data to gain insights

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    About O-Chat

    O-Chat is an intelligent virtual assistant that strengthens customer service, increases lead generation and boost your sales growth. With the AI-powered chatbot, O-Chat recognizes the intent of the conversation and provides the relevant information and meets your customer satisfaction rate.

    Makes interactive conversation with customers

    Makes interactive conversation with customers

    O-Chat understands the intent of the conversation, responds quickly with appropriate responses, thereby meets customer satisfaction and helps brands build trust.

    Increases up-selling and cross-selling

    Increases up-selling and cross-selling

    The foremost advantage of AI integration is that O-Chat provides top-notch customer service to gain customers trust that eventually results in sales and business growth.

    Uses NLP

    Uses NLP

    The integration of the Natural Language Processing algorithm helps O-Chat to understand and solve complex queries in real-time with minimal human supervision.

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    Key Features

    O-Chat is easily scalable to that manages customers requests with instant responses and boosts customer satisfaction. The chatbot improves the customer engagement process and supercharges operational efficiency by reducing the typical cost of customer service. Here are the key features of O-Chat that works wonders in every business sector.

    Understanding the intent of the conversation AI-powered chatbot provides appropriate answers with the pre-defined set of answers that are designed along with the programming.

    The conversational AI chatbot application typically acts as a virtual personal assistant, makes the conversation contextual more natural and interacts with your customers on their level.

    O-Chat is the best chatbot that detects emotions and understands a customer’s tone and sentiment during a conversation to give a more personalized user experience.

    The autonomous reasoning O-Chat does not require human intervention. O-Chat infers solutions to customers based on relevant interactions.

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